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Aftercare

The aftercare conversation that protects your work

Word-for-word language for the aftercare moment, plus the printable card we send with every order.

5 min read

The 30-second script

After the weld cools, hand the client a card and read this verbatim: "You can shower, sleep, and exercise in this. Try to keep lotions, perfumes, and chlorine off it when you can — they'll dull the finish over time, not break the chain. If it ever snags or breaks, text me and I'll re-weld it for free in your first ninety days."

The do-and-don't list

  • Do: shower, swim in fresh water, sleep, work out.
  • Avoid when easy: chlorine pools, hot tubs, harsh chemicals, the ocean for long stretches.
  • Apply lotion and perfume first — let it dry — then dress.
  • If it snags, don't pull. Lift to clear the snag and continue.

Repair flow

Offer a free repair window (we recommend ninety days). Track each weld with the client's name and chain SKU so a repair takes thirty seconds when they message you. This single policy generates more referrals than any ad spend.