The aftercare conversation that protects your work
Word-for-word language for the aftercare moment, plus the printable card we send with every order.
5 min read
The 30-second script
After the weld cools, hand the client a card and read this verbatim: "You can shower, sleep, and exercise in this. Try to keep lotions, perfumes, and chlorine off it when you can — they'll dull the finish over time, not break the chain. If it ever snags or breaks, text me and I'll re-weld it for free in your first ninety days."
The do-and-don't list
- Do: shower, swim in fresh water, sleep, work out.
- Avoid when easy: chlorine pools, hot tubs, harsh chemicals, the ocean for long stretches.
- Apply lotion and perfume first — let it dry — then dress.
- If it snags, don't pull. Lift to clear the snag and continue.
Repair flow
Offer a free repair window (we recommend ninety days). Track each weld with the client's name and chain SKU so a repair takes thirty seconds when they message you. This single policy generates more referrals than any ad spend.